RICOH INTRODUCES SOCIAL NETWORKING COMMUNITY TO SUPPORT GLOBALSCAN NX SOLUTION

GlobalScan NX Users Have Forum to Share Document Workflow Templates and Communicate with Ricoh and the IT Community for the Enhancement of Business Processes

West Caldwell, NJ, November 10, 2010 — Ricoh Americas Corporation, a leading provider of digital office equipment, today introduced its first online interactive community focused solely on a single product and its advanced capabilities to share best business practices. The social networking Web site – www.globalscannx.com – is designed to provide Ricoh GlobalScan NX users the opportunity to share and distribute custom business process templates and communicate best practices with other departments in their organization as well as other companies around the world.

The GlobalScan NX interactive community requires users to register in order to access its robust library of workflow process templates provided by Ricoh and other community members. Utilizing the Web site’s advanced search capability, users can identify templates based on various categories and download them for use at no charge. Additionally, another key feature of this online community is its upload functionality, which allows users to share templates they have created for a specific workflow process or industry with other GlobalScan NX users. All submitted templates receive attribution. Understanding that best practices in document development are an important part of business process management, Ricoh’s GlobalScan NX community also offers a forum for users to exchange ideas and tips for workflow design.

“With the era of social networking in full swing, Ricoh believes this online community will be an effective tool for improving the sharing and distribution of business processes,” said Shun Sato, senior vice president, Marketing, Ricoh Americas Corporation. “By creating a platform where users can share workflow management templates and insights, we are helping them to more efficiently exchange information and manage their time. In turn, their respective companies will experience a greater return on investment as employees can use the saved time to focus on core competencies.”

GlobalScan NX is a robust document scanning, distribution and management solution that enables users to control document workflows, improve productivity and spend less on document transmission. Currently, Ricoh offers GlobalScan NX templates for the finance, education, pharmaceutical, and retail industries, etc., as well as for accounting, customer service, human resources, and marketing functions among others to let users begin employing GlobalScan NX family of products straight out-of-the-box.

To retrieve and use the GlobalScan NX community templates, users must have access to GlobalScan NX software and a Ricoh MFP. For more information on the GlobalScan NX community, please visit http://www.globalscannx.com/.
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